Term Of Use

Website: www.luacosmetics.com
Email: admin@luacosmetics.com

Last Updated: July 12, 2025

1. ACCEPTANCE OF TERMS

By accessing and using the Lua Cosmetics website located at www.luacosmetics.com, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. DEFINITIONS

For the purposes of these Terms and Conditions:

• “Company” refers to Lua Cosmetics
• “Website” refers to www.luacosmetics.com
• “User,” “You,” and “Your” refers to you, as a user of the Website
• “Service” refers to the ecommerce platform and related services provided by the Company
• “Products” refers to cosmetics, beauty products, and related items sold through the Website

3. USE OF WEBSITE

3.1 Eligibility

You must be at least 18 years of age to use this Website. By using the Website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms and Conditions.

3.2 Account Registration

To make purchases, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.

3.3 Prohibited Uses

You may not use the Website for any unlawful purpose or to solicit others to perform unlawful acts. You may not transmit any worms, viruses, or any code of a destructive nature. A violation of any of these provisions will result in immediate termination of your access to the Website.

4. PRODUCTS AND SERVICES

4.1 Product Information

We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Website. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors.

4.2 Pricing

All prices are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time. Prices displayed on the Website are in the currency specified and are inclusive or exclusive of applicable taxes as indicated.

4.3 Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time. In the event that a product is unavailable after you have placed an order, we will notify you and provide a full refund.

5. ORDERING AND PAYMENT

5.1 Order Acceptance

Your order is an offer to purchase products from us. All orders are subject to acceptance by us, and we may refuse any order for any reason. We reserve the right to cancel any order at any time.

5.2 Payment

Payment must be made at the time of purchase through our accepted payment methods. We accept major credit cards, debit cards, and other payment methods as specified on the Website. You warrant that you have the legal right to use any payment method you select.

5.3 Order Confirmation

After placing an order, you will receive an order confirmation email. This email does not constitute acceptance of your order. Acceptance occurs when we ship your order or provide you with digital access to your purchase.

6. SHIPPING AND DELIVERY

6.1 Shipping Policy

We will ship products to the address you specify in your order. Shipping costs and delivery times vary based on your location and the shipping method selected. All shipping costs will be clearly displayed before you complete your purchase.

6.2 Risk of Loss

The risk of loss and title for products purchased from us pass to you upon delivery to the carrier.

6.3 Delivery

Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.

7. RETURNS AND REFUNDS

7.1 Return Policy

We accept returns of unopened, unused products in their original packaging within 30 days of purchase. Products must be in resalable condition. Certain products may be non-returnable for hygiene and safety reasons.

7.2 Return Process

To initiate a return, contact us at admin@luacosmetics.com with your order number and reason for return. We will provide you with return instructions and a return authorization number.

7.3 Refunds

Refunds will be processed within 7-10 business days after we receive your returned product. Refunds will be issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error.

8. INTELLECTUAL PROPERTY

8.1 Ownership

All content on the Website, including text, graphics, logos, images, and software, is the property of Lua Cosmetics or its licensors and is protected by copyright, trademark, and other intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission.

9. PRIVACY POLICY

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference.

10. DISCLAIMERS

10.1 Product Disclaimers

Our products are cosmetic products intended for external use only. Individual results may vary. We make no guarantees regarding the effectiveness of our products for any particular purpose.

10.2 Website Disclaimers

The Website is provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the Website’s operation or the information, content, materials, or products included on the Website.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Lua Cosmetics shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Lua Cosmetics, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Website or violation of these Terms and Conditions.

13. GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Lua Cosmetics operates, without regard to its conflict of law provisions.

14. DISPUTE RESOLUTION

Any disputes arising out of or relating to these Terms and Conditions or the use of the Website shall be resolved through binding arbitration in accordance with the rules of the applicable arbitration association.

15. SEVERABILITY

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms and Conditions shall otherwise remain in full force and effect.

16. ENTIRE AGREEMENT

These Terms and Conditions constitute the entire agreement between you and Lua Cosmetics regarding the use of the Website and supersede all prior agreements and understandings, whether written or oral.

17. MODIFICATIONS

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after any changes constitutes acceptance of the new Terms and Conditions.

18. TERMINATION

We may terminate or suspend your access to the Website at any time, without prior notice or liability, for any reason, including if you breach these Terms and Conditions.

19. CONTACT INFORMATION

If you have any questions about these Terms and Conditions, please contact us at:

Email: admin@luacosmetics.com
Website: www.luacosmetics.com

20. ACKNOWLEDGMENT

By using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.