Privacy Policy
Last Updated: 12/07/2025
Lua Cosmetics (“we”, “our”, or “us”) operates the website www.luacosmetics.com (“Site”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase from us.
1. Information We Collect
When you use our Site, we may collect the following types of information:
1.1 Personal Information
Name
Billing and shipping address
Email address
Phone number
Payment information (processed securely through third-party payment gateways)
1.2 Non-Personal Information
IP address
Browser type and version
Device information
Pages you visit on our Site and the time spent on those pages
2. How We Use Your Information
We may use the information we collect from you for the following purposes:
To process and fulfill your orders, including sending confirmation emails and shipping updates
To communicate with you regarding your orders or inquiries
To improve our products, services, and Site functionality
To personalize your shopping experience
To prevent fraudulent transactions and ensure security
To comply with applicable laws and regulations
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with trusted third parties in the following circumstances:
Service Providers: We may share information with vendors who perform services on our behalf, such as payment processing, shipping, and marketing assistance.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders).
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies to enhance your browsing experience. You may choose to disable cookies through your browser settings; however, doing so may affect the functionality of the Site.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information. You may also have the right to opt out of marketing communications. To exercise these rights, please contact us at admin@luacosmetics.com.
7. Children’s Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: admin@luacosmetics.com